Helpdesk & AMC
Managed support, per user
Unlimited remote support, ticketed and time-stamped, for 20+ user offices.
from ₹650
IT managed services · Kochi
IT that is somebody's actual job.
Helpdesk, servers, cloud and endpoint security for offices of 20 to 200 people — run on a ticket system you can see, with response times written into the contract instead of promised on calls.
Serving Kakkanad · Infopark belt · MG Road · Kalamassery
SLAresponse times in the contract, reported monthly
Ticketsevery issue logged where you can see it
No lock-inyour passwords and docs are yours, handed over on exit
Monthlyreport: tickets, uptime, patch status — one page
What we do
Services & fees
Starting rates for standard office environments at the stated counts. The written quote after the assessment is the real number; licences and hardware are billed at vendor price with the invoice attached.
Helpdesk & AMC
Dedicated onsite engineer
A named engineer at your office daily — ours on paper, yours in practice.
from ₹35,000
Helpdesk & AMC
Desktop AMC, labour
Scheduled maintenance and repair visits; parts at vendor price, quoted first.
from ₹200
Infrastructure
Server management
Patching, monitoring, backups checked by restore tests — not just green ticks.
from ₹4,500
Infrastructure
Network & firewall management
Switches, Wi-Fi and firewall rules under change control, with a network map you own.
from ₹6,000
Infrastructure
Structured cabling
New offices and expansions — cabled, labelled and test-certified per point.
from ₹850
Cloud & email
Email & workspace administration
Microsoft 365 or Google Workspace — joiners, leavers, storage and policies handled same-day.
from ₹90
Cloud & email
Cloud backup
Automated, encrypted, restore-tested quarterly with the test noted in your report.
from ₹300
Cloud & email
Migration projects
Email, file-server and domain migrations on a cutover plan with a rollback path.
from ₹15,000
Security
Endpoint protection
Managed antivirus and device policies with a monthly compliance snapshot.
from ₹120
Security
Patch & vulnerability cycle
Monthly patching window plus a scan report showing what is still exposed and why.
from ₹8,000
Security
Security awareness workshop
Phishing, passwords and payment-fraud drills for staff — the cheapest security you can buy.
from ₹6,500
Add what you need to your list and send it across — we reply with a firm quote and a slot. Nothing is charged from this page.
Who does the work
The people you will actually see
You are told who is on your file before you arrive, not after.
Arun Chandrabose
Service delivery head
Owns the SLA report and chairs the monthly review with every client
Neethu Varghese
Cloud & security lead
Runs migrations, backup tests and the patch calendar
Rijo Mathew
Field services lead
Runs the onsite engineers and the cabling crews
Proof
The operation, plainly
Managed IT is a promise about response. This is the machinery that keeps it.
When
Opening hours
- Mon - Sat9:00 - 19:00 (helpdesk)
- Critical lineServer-down calls taken till 23:00, all days
Area served: Kakkanad · Infopark belt · MG Road · Kalamassery
Before you ask
Questions we get
What exactly does the per-user price include?
Unlimited remote support, the ticket system, the monthly report and scheduled maintenance. It excludes hardware, software licences and project work — those are quoted separately at vendor price with the vendor invoice attached, so you see our margin is on service, not on shopping.
What happens to our passwords if we leave?
Everything — admin credentials, network maps, licence records — lives in a documentation vault registered to your company. On exit it is handed over in one meeting. An MSP that holds your passwords hostage is not a vendor, it is a hostage-taker.
Can you support our custom software?
We support the environment it runs on — servers, backups, access. Bugs in the software itself belong to its developer, and we coordinate with them rather than pretending to fix code we did not write.
Contact
Tell us the shape of your setup
User count, server situation and what breaks most often. We reply with an assessment slot within two working days.